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  • User Account Help
    How do I access the Classification platform? You can access via app.cipher.ai.   I’ve logged in, but I want to change my password. You can change your password by clicking the 'cog' icon in the header bar > 'Settings' > Change password.        I forgot my password. You can reset your password here or, email support@cipher.ai   Which browsers support the Classification platform? It is supported ...
  • How to provide feedback and get support
    What we would love to hear about: Positive experiences Requests for features and enhancements Error messages   What happens to your feedback? All feedback is considered by the team which guides product and service development, helping us deliver the best possible service.   How to send feedback Click on the feedback icon and a pop-up window will appear as below. Please fill in the fie...
  • Pro and Lite users
    The functionalities that pro and lite users have access to in the Classification platform   Classification offers two different types of accounts to subscribers: Pro seat Lite seat   Pro seat users: Pro seat users have full functionality and are able to: Generate reports to undertake different analyses Share reports with other existing users. Users will receive an email from cipher...
  • What is a Cipher Family ID?
    Defining a Cipher Family ID and converting patent numbers into a Cipher Family ID   What is a Cipher Family ID? A Cipher Family ID is a reference given to a group of patent families.   How to convert patents numbers into Cipher family IDs To convert patent numbers into Cipher family IDs: 1. Open a spreadsheet with the patent numbers in one column and copy the data onto the clipboard 2. Open Ci...
  • Data Sources
    Classification's data sources provide you with different insights which are helpful in understanding the innovation landscape. Classification uses seven different data sources.     Need help? Request support and we'll connect you with a Cipher expert. Request Support
  • Accepted Country Codes
    Here is a list of accepted country codes in Cipher.    Country codes are made up of two letters indicating the territory where the patent application was filed or granted (for example GB = Great Britain).    You will encounter these in your Cipher reports, when using the patent upload feature in Cipher, and perhaps also in key word searching.   Need help? Request support and we'll connect y...
  • International Litigation data in Cipher
    Where the litigation data comes from and territories covered   The litigation data in Cipher comes from two trusted sources:  LexisNexis International Litigation Database and RPx. LexisNexis IP collects patent litigation and patent agency/board decisions from more than 40 websites daily, covering 20 countries and more than 500 individual courts and agencies/patent boards. This includes over 560...
  • Patent Family & Status Definitions
    Key information to understanding patent families and status   What is a patent family? Patent families are a single invention that is protected in a number of different territories. They all have a common date that the invention is protected from (the "priority date"). Each family is made up of a number of applications and grants from each of the counties that make up the family.  Cipher’s appl...
  • Organisation Structure in Cipher
    Cipher definitions of portfolio & patent ownership including Owner, Organisation and Assignee When you search for an organisation in Cipher, results are grouped to show all patents assigned to all entities including subsidiaries, acquired companies, merged companies and companies corrected for erroneous entries in the patent registry. For more information relating to Cipher Corporation Grouping...
  • Patent Family Ownership and Corporate Grouping of data in Cipher
    How does Cipher match / group all the patents to a portfolio? When you search for an organisation in Cipher, results are grouped to show all patents assigned to all entities including: Subsidiaries Acquired companies Merged companies Companies corrected for erroneous entries in the patent registry Cipher groups to the ultimate parent, the ‘organisation’, and uses proprietary softwar...
  • Can I decide on the order of organisations in my report?
    Customise the order of organisations within your report If you were to add AT&T and Nokia into your report (in this order), by default, the order in which the two organisations would appear in charts would be presented from largest to smallest (in terms of the total number of patent families within the whole portfolio). Therefore, even though you add AT&T first into your report, the charts will...
  • What is a Classifier?
    Defining Classifiers and their benefits Classifiers are a Cipher specific product and offer a next generation, machine learning and AI approach to finding patents relating to a certain technology. A Classifier is an algorithm trained to identify patent families belonging to a technology. This is done by giving the algorithm examples of what should fall within (positive) and outside (negative) o...
  • What is N/D?
    How the n/d tool can help with the problem of patent licensing What is n/d? The n/d tool helps with the problem of patent licensing involving companies with large global portfolios in the following scenarios: Cross-licensing, to help calculate an estimate of a cross-license with another company Royalty payments attributable to multiple organisations Monetisation, to compare outco...
  • How can I edit my report?
    Edit your report to add organisations, technologies and any report parameters The edit icon will make a copy of any report by including the same parameters (i.e. the organisations / technologies that are initially part of the report) and take them into a new report. You can then decide to run a new version of the original report, or to amend the parameters for example, edit the organisations or...
  • Territory Coverage
    Geographic coverage of patent data in Cipher Cipher uses a state of the art, high quality, consistent and comprehensive database provided by IFI CLAIMS. The global patent data covers many territories which are included below, along with the accepted territory codes of the platform. This list also includes International Bodies such as WIPO (The World Intellectual Property Organization) and EPO (...
  • How can I run classifiers against a custom portfolio or patent upload?
    Upload a list of patents to categorise them into different technology areas   Click 'Start' to create a new report From the report technologies section on the right hand side, click 'Select Classifiers'. Cipher will present classifier taxonomies Select the classifiers of interest and add these into the report. Click 'Done' when you are happy with the selection Click on ‘Patent upload’ t...
  • About 2FA (2-factor authentication)
    This can be setup on your Classification account. To learn more, please speak with a member of the support team. Further information can be found below:   Prerequisites 2FA must be enabled by the Classification team.If you are not sure whether this has been done yet, please contact us on support@cipher.ai. You must have an authenticator app installed on your mobile device.Any authenticator ...